DENIAL CODES

Denial code N99

Remark code N99 indicates a requirement for patients to maintain a voiding diary to assess the outcome of an implant procedure effectively.

Accelerate your revenue cycle

Boost patient experience and your bottom line by automating patient cost estimates, payer underpayment detection, and contract optimization in one place.

Get a Demo

What is Denial Code N99

Remark code N99 indicates that for the patient to be eligible for coverage or payment related to an implant procedure, they must show they can accurately maintain a voiding diary. This diary is essential for assessing the clinical outcomes of the implant.

Common Causes of RARC N99

Common causes of code N99 are incomplete or improperly maintained voiding diaries by the patient, lack of patient education on how to accurately record voiding diary data, or failure to submit the voiding diary documentation along with the claim. Additionally, this code may be used if the patient's ability to record data is in question or if there is insufficient evidence that the patient can maintain the diary to a standard that allows for proper evaluation of the clinical results of the implant procedure.

Ways to Mitigate Denial Code N99

Ways to mitigate code N99 include ensuring that the patient receives comprehensive education and training on how to accurately maintain a voiding diary prior to the implant procedure. This can be achieved by providing clear, written instructions along with a standardized voiding diary template. Additionally, it may be beneficial to conduct a pre-procedure assessment to verify the patient's understanding and capability to record the necessary data. Regular follow-up appointments should be scheduled to review the diary entries and address any issues the patient may be experiencing with the recording process. By taking these proactive steps, healthcare providers can help ensure that the patient's voiding diary data will be sufficient for proper evaluation of the clinical results of the implant procedure, thus avoiding issues related to code N99.

How to Address Denial Code N99

The steps to address code N99 involve ensuring that the patient has received proper education and training on how to maintain an accurate voiding diary. This may include providing the patient with clear instructions, examples of how to record data, and tools for tracking such as pre-formatted diaries or digital applications. It's important to verify that the patient fully understands the importance of this documentation and how it impacts the evaluation of the clinical results of the implant procedure.

Schedule a follow-up appointment or a phone call to review the diary entries with the patient, ensuring they are recording the data correctly. If discrepancies or issues with the diary are identified, offer additional support or resources to the patient to improve the accuracy of their recordings. Document all education and support provided to the patient in their medical record.

Once the patient demonstrates the ability to maintain an accurate voiding diary, resubmit the claim with the necessary documentation attached to support the medical necessity and effectiveness of the implant procedure.

CARCs Associated to RARC N99

Get paid in full by bringing clarity to your revenue cycle

Full Page Background