Remark code N207 indicates that the claim has been flagged because it lacks the patient's weight information, or the weight provided is incomplete or invalid. This information is often required for services where the patient's weight is a critical factor in determining the appropriate treatment or billing, such as with dosages for medication or anesthesia. To resolve this issue, the healthcare provider must supply the correct and complete weight information on the claim before resubmission.
Common causes of code N207 are inaccurate or missing patient weight information on the claim form, failure to include weight when it is a required field for the specific procedure or service billed, or entry of weight data in an incorrect format or unit of measure.
Ways to mitigate code N207 include implementing a thorough double-check system for all patient data entry, especially focusing on weight measurements. Ensure that your electronic health record (EHR) system prompts for weight information during the patient intake process and that this field cannot be bypassed without entry. Train staff to recognize the importance of accurate and complete data capture, and conduct regular audits to ensure compliance. Additionally, consider using automated alerts to flag patient records with missing weight information before claims are submitted.
The steps to address code N207 involve verifying and updating the patient's record with the correct weight information. First, review the patient's medical documentation to locate the recorded weight. If the weight is missing, reach out to the clinical staff who provided the service to obtain the accurate weight measurement. If the weight is incomplete or invalid, confirm the correct value and ensure it is documented using the standard unit of measure. Once the correct weight is obtained, update the claim with the accurate information and resubmit it to the payer. Additionally, implement a process to routinely capture this information during patient intake or at the point of care to prevent future occurrences of this code.