DENIAL CODES

Denial code N344

Remark code N344 indicates an issue with the TENS trial end date, such as it being missing, incomplete, or invalid in the claim.

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What is Denial Code N344

Remark code N344 indicates that the claim submission is lacking a complete and valid end date for the Transcutaneous Electrical Nerve Stimulator (TENS) trial period, which is necessary for processing.

Common Causes of RARC N344

Common causes of code N344 are incorrect or missing documentation regarding the end date of a Transcutaneous Electrical Nerve Stimulator (TENS) trial period, failure to specify the trial end date in the claim submission, or errors in the electronic submission that lead to the invalidation of the provided end date. Additionally, this code may be triggered if the documentation submitted does not clearly verify the conclusion of the TENS trial, or if there is a discrepancy between the trial end date recorded in the patient's medical records and the date provided in the insurance claim.

Ways to Mitigate Denial Code N344

Ways to mitigate code N344 include ensuring that all documentation related to Transcutaneous Electrical Nerve Stimulator (TENS) therapy, especially the trial end date, is accurately recorded and clearly visible in the patient's medical records. Implement a checklist for all TENS-related procedures that includes a specific item for the trial end date. Utilize electronic health record (EHR) systems with built-in alerts to flag incomplete fields related to TENS therapy documentation. Regularly train staff on the importance of comprehensive and precise documentation, emphasizing the trial end date for TENS therapy to avoid this issue.

How to Address Denial Code N344

The steps to address code N344 involve several key actions to ensure the claim is processed correctly. Initially, review the patient's medical records to locate the specific documentation related to the Transcutaneous Electrical Nerve Stimulator (TENS) trial. This includes identifying the start and end dates of the trial period. If the end date is indeed missing or incorrect, promptly correct this information based on the medical records.

Next, update the claim with the accurate end date of the TENS trial. Ensure that all other related information on the claim is complete and accurate to prevent further issues. After updating the claim, resubmit it to the payer as soon as possible.

It's also advisable to communicate with the clinical team to verify that all future documentation related to TENS trials includes both the start and end dates clearly and accurately. Implementing a checklist or a standard operating procedure for documenting TENS trials can help prevent similar issues in the future.

Lastly, monitor the resubmitted claim to ensure it is processed successfully and take note of any feedback from the payer for continuous improvement in claim submission processes.

CARCs Associated to RARC N344

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