DENIAL CODES

Denial code N617

Remark code N617 indicates an enrollee is in the 2nd or 3rd month of the advance premium tax credit grace period.

Accelerate your revenue cycle

Boost patient experience and your bottom line by automating patient cost estimates, payer underpayment detection, and contract optimization in one place.

Get a Demo

What is Denial Code N617

Remark code N617 indicates that the enrollee is currently in either the second or third month of the advance premium tax credit grace period.

Common Causes of RARC N617

Common causes of code N617 are:

1. The patient's premium payments for their health insurance plan are overdue, and they are currently within the 90-day grace period provided for those receiving advance premium tax credits.

2. Inaccurate or outdated information regarding the patient's premium payment status in the insurer's records, leading to the assumption that the patient is in the grace period.

3. Administrative errors in processing premium payments, resulting in the patient being mistakenly identified as in the grace period.

4. Miscommunication between the health insurance marketplace and the insurance provider regarding the status of the patient's advance premium tax credit eligibility and premium payment history.

Ways to Mitigate Denial Code N617

Ways to mitigate code N617 include implementing a robust verification system for patients' insurance status and premium payments at the point of service. Regularly updating and reviewing the insurance information can help identify any changes in the patient's eligibility or coverage status. Training front-end staff to have detailed discussions with patients about their insurance coverage, including the implications of the advance premium tax credit grace period, can also prevent misunderstandings. Additionally, establishing a clear communication channel with insurance providers to receive timely updates on enrollees' status can aid in taking proactive measures. Implementing automated alerts for accounts entering the grace period can help in taking timely action, such as engaging patients in discussions about their payment responsibilities and potential coverage lapses.

How to Address Denial Code N617

The steps to address code N617 involve a multi-faceted approach to ensure that the enrollee's coverage is not jeopardized while also safeguarding the healthcare provider's revenue. First, it's crucial to communicate with the patient directly and promptly. Inform them of the code received and explain its implications for their coverage status. This conversation should be empathetic, aiming to understand any barriers they face in making premium payments and offering resources or referrals to financial counseling if available.

Simultaneously, initiate an internal review of the patient's account to verify the accuracy of the billing and insurance information on file. Errors in these details can sometimes trigger such codes erroneously.

Next, coordinate with the billing department to temporarily suspend any aggressive collection actions on the account. Given the grace period, it's important to give the patient some leeway to rectify their premium payment situation without adding undue stress or financial burden.

Additionally, document all communications and actions taken regarding this code in the patient's account. This documentation will be crucial for any future disputes or audits and will help in tracking the resolution process.

Lastly, set a follow-up reminder in the system. This reminder should be timed to check on the patient's premium payment status before the end of the grace period. If the issue is resolved, update the account status accordingly. If not, prepare to take the necessary steps based on the policy for handling accounts that lose coverage due to non-payment of premiums, ensuring that these steps are in compliance with healthcare regulations and ethical billing practices.

CARCs Associated to RARC N617

Improve your financial performance while providing a more transparent patient experience

Full Page Background