DENIAL CODES

Denial code N867

Remark code N867 indicates cost sharing was calculated based on state law, aligning with the No Surprises Act requirements.

Accelerate your revenue cycle

Boost patient experience and your bottom line by automating patient cost estimates, payer underpayment detection, and contract optimization in one place.

Get a Demo

What is Denial Code N867

Remark code N867 indicates that the cost sharing was calculated based on a specified state law, in accordance with the No Surprises Act.

Common Causes of RARC N867

Common causes of code N867 are incorrect application of state-specific cost-sharing laws, misinterpretation of the No Surprises Act provisions, errors in the patient's insurance plan details leading to inaccurate cost-sharing calculations, and discrepancies in the billing system's configuration for state law compliance.

Ways to Mitigate Denial Code N867

Ways to mitigate code N867 include implementing a robust verification system to accurately determine patient eligibility and benefits before services are rendered. This involves staying updated with the specific state laws relevant to the No Surprises Act and ensuring that your billing team is trained on these regulations. Additionally, adopting advanced software that automatically updates and applies the latest state-specific cost-sharing rules can help prevent inaccuracies in billing. Regular audits of billing practices related to cost-sharing calculations can also identify and rectify potential issues before claims are submitted, reducing the likelihood of receiving code N867. Establishing clear communication channels with patients about their cost-sharing responsibilities, based on accurate and current information, can further prevent misunderstandings and disputes related to this code.

How to Address Denial Code N867

The steps to address code N867 involve a multi-faceted approach to ensure compliance and accurate billing. First, review the patient's insurance plan details and the state law referenced to understand the specific cost-sharing requirements under the No Surprises Act. Next, audit the patient's account to verify that the cost-sharing amounts billed align with these requirements. If discrepancies are found, adjust the patient's bill accordingly and document the rationale for these adjustments to maintain transparency and compliance. Additionally, communicate with the patient to explain how their cost-sharing amounts were determined and address any questions they may have. This not only helps in maintaining compliance but also enhances patient satisfaction by providing clarity on billing practices. Lastly, consider training billing staff on the nuances of the No Surprises Act and state-specific cost-sharing laws to prevent future occurrences of this code.

CARCs Associated to RARC N867

Improve your financial performance while providing a more transparent patient experience

Full Page Background