Denial code P6 is based on entitlement to benefits. Providers should refer to the insurance policy number segment or healthcare policy identification segment for jurisdictional regulations. Used for Property and Casualty only.
Denial code P6 is related to entitlement to benefits. If this denial code is at the claim level, the payer is required to send the provider an 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier 'IG') that contains information about the jurisdictional regulation. If the denial code is at the line level, the payer must send the provider an 835 Healthcare Policy Identification Segment (loop 2110 Service Payment information REF). It's important to note that denial code P6 is specifically used for Property and Casualty cases only.
Common causes of code P6 are:
1. Entitlement to benefits: The code P6 may be triggered if there is an issue with the patient's entitlement to benefits. This could be due to incorrect or incomplete insurance information provided, expired coverage, or eligibility requirements not being met.
2. Claim level adjustment: If the adjustment is at the claim level, the payer is required to send additional information related to the insurance policy number. If this information is missing or incorrect, it can result in the code P6.
3. Line level adjustment: In cases where the adjustment is at the line level, the payer must provide healthcare policy identification information. If this information is missing or inaccurate, it can lead to the code P6.
4. Jurisdictional regulation: The code P6 may be related to jurisdictional regulations specific to property and casualty claims. If the provider fails to adhere to these regulations or if there are discrepancies in the information provided, it can result in the code P6.
It is important for healthcare providers to review and verify insurance information, ensure compliance with jurisdictional regulations, and communicate effectively with payers to avoid the code P6 and ensure timely reimbursement.
Ways to mitigate code P6 include:
1. Verify eligibility: Before providing any healthcare services, it is crucial to verify the patient's eligibility for benefits. This can be done by contacting the insurance company directly or using an eligibility verification tool. By ensuring that the patient is entitled to benefits, you can reduce the chances of receiving a P6 denial code.
2. Accurate documentation: Proper documentation of all services provided is essential to prevent P6 denials. Ensure that all procedures, diagnoses, and other relevant information are accurately recorded in the patient's medical record. This documentation will serve as evidence of the medical necessity of the services rendered, reducing the likelihood of a P6 denial.
3. Stay updated with payer policies: Keep yourself informed about the specific policies and regulations of each payer you work with. Regularly review and understand their guidelines to ensure compliance. By staying up-to-date with payer policies, you can avoid any potential issues that may lead to a P6 denial.
4. Clear communication with payers: Establish open lines of communication with payers to address any questions or concerns regarding claims. If you receive a P6 denial, reach out to the payer promptly to understand the reason behind it and seek clarification if needed. Clear communication can help resolve issues and prevent future denials.
5. Implement a robust revenue cycle management system: Utilize a comprehensive revenue cycle management system that includes automated claim scrubbing and validation processes. These systems can help identify potential issues before claims are submitted, reducing the likelihood of receiving a P6 denial code.
6. Regular staff training: Provide ongoing training to your billing and coding staff to ensure they are well-versed in the latest coding guidelines and payer policies. Regular training sessions can help them stay updated and accurately code claims, minimizing the risk of P6 denials.
By implementing these strategies, healthcare providers can mitigate the risk of receiving a P6 denial code and improve their revenue cycle management processes.
The steps to address code P6 are as follows:1. If the adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier 'IG') for the jurisdictional regulation.2. If the adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment information REF).3. It is important to note that this code is to be used for Property and Casualty only.